Tamrah App : https://play.google.com/store/apps/details?id=com.mobidevlabs.tamrahapp
Tamrah website : https://tamrahhealth.ae
Phone number : +201070410841 and +971585716006
Email: Info@tamrahhealth.ae
Effective Date: 1/7/2025
Welcome to Tamrah! These Terms and Conditions (“Terms”) govern your use of the Tamrah mobile application, website, and services (“Tamrah”, “we”, “our”, or “us”). By using Tamrah, you agree to these Terms. If you do not agree, please do not use the app.
You must be at least 18 years old to use Tamrah. By using our services, you confirm that you meet this requirement.
Tamrah is designed to support healthy lifestyle habits such as balanced eating, movement, sleep, and stress management. However:
Tamrah does not provide medical advice.
The information, coaching, and tools offered through Tamrah are not intended to diagnose, treat, or prevent any medical condition.
Consult your healthcare provider before starting any wellness or weight-loss program, especially if you have a medical condition, are pregnant, or are taking medications.
You are responsible for:
The accuracy of the information you provide
Using the app in a safe and appropriate manner
Making decisions based on your own health needs and goals
Tamrah coaches provide motivational support, education, and general guidance — not clinical or therapeutic advice. Use community features respectfully. We reserve the right to moderate or restrict access to the chat, community, or coaching in cases of inappropriate behavior.
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your data.
Tamrah may offer free trials, monthly or annual subscriptions.
Subscription fees will be charged as specified at the time of purchase.
You may cancel anytime through your app store settings. Refunds are subject to our refund policy.
Tamrah uses gamification (e.g., points, streaks, leaderboard rankings) for motivation. These features are for encouragement and have no cash or transferable value.
Tamrah grants you a personal, non-transferable, revocable license to use the app in accordance with these Terms. You may not modify, copy, distribute, or exploit the app for commercial purposes without permission.
We reserve the right to suspend or terminate your access to Tamrah if you violate these Terms or use the app in a harmful or unlawful manner.
We may update these Terms occasionally. We will notify users of material changes. Continued use of Tamrah after changes means you accept the revised Terms.
Effective Date: [1/7/2025]
Last Updated: [1/7/2025]
Thank you for using Tamrah. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Tamrah app and its features.
When you use Tamrah, we may collect the following types of personal and health-related information:
Name
Phone number
Email address
Demographic details (e.g., age, gender)
Daily food and water intake (self-logged)
Body weight (via daily sliding scale)
Activity logs
Sleep and stress notes
Engagement with articles and quizzes
Interactions with Tamrah coaches via in-app SMS
Participation in community challenges, including Tamrah Tribe, point streaks, and weight loss rankings
We use your information to:
Provide personalized coaching and wellness recommendations
Support your health journey through reminders, progress tracking, and motivational tools
Facilitate communication between you and your Tamrah Health Coach
Send daily push notifications and in-app reminders
Enable participation in Tamrah Tribe community challenges and gamified features
Improve the quality of the app and user experience
Respond to user inquiries and provide customer support
Tamrah does not sell or rent your personal information. We only share your data in the following cases:
With your assigned Tamrah Health Coach for personalized support
With third-party service providers who help operate the app (e.g., cloud storage, messaging platforms) under strict confidentiality
As required by law or legal process
You can:
Opt out of non-essential notifications at any time via your device settings
Request access to or deletion of your data by contacting us at: Info@tamrahhealth.ae
Leave the Tamrah Tribe or adjust visibility settings if you prefer a more private experience
We use industry-standard security protocols to protect your data, including:
End-to-end encryption for sensitive communications
Secure servers and encrypted databases
Access controls for authorized personnel only
Tamrah is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.
By using Tamrah, you understand and consent to the processing of your data in the UAE or other countries where we operate. We comply with relevant data protection laws and standards.
We may update this policy from time to time. Any changes will be posted within the app, and your continued use of Tamrah constitutes your agreement to the updated terms.
For any questions or concerns about this Privacy Policy, please contact us at:
Email: Info@tamrahhealth.ae
Phone: +201070410841 and +971585716006
Company Name: Tamrah Health FZCO
Location: 2, Block 1150, Abdelhamid Badawi street, Sheraton heliopolis, Cairo, Egypt - 2 بلوك 1150 شارع عبد الحميد بدوي - شيراتون - القاهرة
Effective Date: 1/7/2025
Thank you for choosing Tamrah. We're committed to providing a valuable and motivating wellness experience. Please read our refund policy carefully before making a purchase.
We offer a free trial to allow users to explore Tamrah's features before committing to a subscription.
We don't require visa card for free trial. you will not be charged.
If you decide to subscribe after free trial, then you will be asked for payment card.
All subscription purchases are non-refundable once charged, except where required by law or where permitted by the app store policy.
Apple App Store purchases: Refunds must be requested directly through Apple. Tamrah cannot process Apple refunds. Visit Apple Support Refunds.
Google Play purchases: Some refunds may be requested through Google Play within 48 hours. Visit Google Play Refunds.
Web-based purchases (if applicable): If you subscribed through our website, contact us at Info@tamrahhealth.ae within 7 days of your charge to request a refund. We reserve the right to approve or deny refund requests based on usage and circumstance.
Refunds outside of policy may be considered in rare cases (e.g., accidental duplicate charges, app malfunction). These will be reviewed individually.
You can cancel your subscription at any time through your app store or account settings.
Canceling stops future charges but does not issue a refund for the current billing period.
We're here to help. If you have concerns or need support, please contact us at:
Seven day free trial
300 Egyptian pounds for 1 month subscription.
1500 Egyptian pounds for 12 months.
• Checkout page : https://tamrahhealth.ae/register
• About us : https://tamrahhealth.ae